Editor’s Note: This article was updated in June 2021.
In the late 1920s, an enterprising Bostonian started selling subdivisions in the sunny ‘burbs of Florida. Promising orange trees in the backyard and rolling waves out the front door, he sold plots – sometimes 23 an acre! – near bustling towns like Nettie. Unfortunately, the entrepreneur’s name was Charles Ponzi, and Nettie, like his other locales, was a work of lucrative fiction.
Scams have been around since money has been around. People find ways to circumvent laws, regulations and virus-protection software to leave town before anyone knows they – and the money – are gone.
Let’s look at some of the scams out there right now, and how you can guard yourself and your family from buying some of Ponzi’s beachfront property.
Who Is Affected By Fraud
First, let’s look at an unlikely statistic. As far as fraud goes, it’s well known that the elderly are targeted. One recent study found that suspicious activity reports made by elderly clients had quadrupled from 2013 to 2017. Taking advantage of perceived frailty or technology confusion is the oldest trick in a very old book.
The curveball here is that more millennials report being scammed than any other age group. But they lose less per capita than elderly victims. Those in their 20s reported a median loss of $400, compared to $1,092 for those 80 and older.
Living online, especially in the COVID era, extends scammers’ access to potential victims. For example, the highest fraud rates for millennials are in online shopping, and they are slightly less likely to be targeted by phone scams like their parents and grandparents.
Answers to passwords and security questions can also be easier to find on social media accounts. Your birthday, your pet’s names, your favorite sports teams – all kinds of collateral information is available that savvy fraudsters can use to their advantage.
Disorienting news reports, the boredom of quarantine and generalized stress and paranoia brought out the scammers with specific cons tailored for that difficult time.
- Coronafinder Trojan Virus – This malware program claims to show you who in your neighborhood tested positive. For a small fee, of course. They then take off with your credit card information.
- Refinancing Scams – Fraudsters capitalize on the impulse a lot of us have to lower our monthly payments when we see the lower interest rates available.
- COVID-19 Grants or Aid – You might get a Facebook message from someone claiming to be a government official asking you to pay an upfront fee in exchange for you a COVID relief grant that never materializes.
These are just a few examples, but the trend is clear: Scammers capitalize during vulnerable, transitional times. They take advantage of fear during a pandemic: They offer student loan relief and jobs to millennials; they offer phony health insurance and funeral prep to the elderly.
Protect Your Information
“All I need is your Social Security number…”
A telltale sign of the modern scheme is a ploy for information. A Nigerian prince who wants to share his windfall with you, a friend who was robbed on a vacation and needs you to wire them money, or maybe that tech support person who calls and just needs you to log in one more time – these are the modern digital cliches in fraud.
One of the classics in this sector is the phishing scheme. A fraudster will use a generic email sent to thousands of people to try to get a few to respond with their critical information. The information can then be used to log into bank accounts or other forms of identity theft.
The evolved version of this, especially of concern for business owners and executives, is spear phishing. In a spear-phishing campaign, the scammer typically knows something about the intended victim that they use to retrieve additional, more valuable information.
One of the cautionary tales in spear-phishing is Ubiquiti, which was a victim in 2015 of a spear-phishing technique dubbed “whaling.” While their executive traveled globally and had limited communication with the home office, a fraudster jumped in and posed as the company leader, asking money to be wired to several locations. The total bill was $46.7 million, siphoned off over a matter of weeks.
There are commonsense reminders here like anywhere else: Don’t take candy (or offers for free stuff) from strangers, especially internet strangers. But chances are your assets are more complex, and the “strangers” who might pose a danger to you are more sophisticated. Let’s look at a few basics.
Make sure your financial manager uses a clearing firm.
A custodian as your go-between helps you to make sure your investments are getting where they need to go and staying safe.
Bernie Madoff, the modern-day Ponzi, was able to run his long con in part because he didn’t use a clearing firm. The buck stopped with him, allowing him to fabricate statements and performance reports. An impartial third party is a vital check and balance, especially when large amounts of money are involved.
Private equity investments, for all their freedom and potential profit, are especially vulnerable to a Madoff-type scheme. Without the clearing firm to keep a watchful eye on all involved, there can be potentially fewer safeguards against fraud. As nice as it is to own equity in a business, it’s nicer to have watchdogs in place to make sure you actually do!
Unfortunately, many con artists are near tech geniuses, haunting the internet to find the serious cash in digital transactions. High net worth clients are investing in customized cybersecurity involving a team of experts and coverage.
Some high net-worth individuals have invested in cybercrimes insurance offered as part of a high-value home insurance package, but this kind of coverage is still in its early stages of development.
With only the nascent legal culture to find and prosecute cybercrimes and fraud, today’s investors can’t be too careful. Some high net worth clients, dissatisfied with enforcement online, have gone as far as hiring private investigators to navigate this uncharted territory.
Use a Password Manager
Showing a little more caution with what you put online, and also making sure your password life is separate from your personal life, can help your security immensely. Educating kids and grandkids on this is also an important step.
Using a password manager or vault is another helpful measure that really should be standard operating practice in today’s world.
Scam Protection To-Do List
There are many fairly simple, practical measures you can take to guard against scams or if you feel you have been scammed. Here are a few:
- Freeze your credit report. It’s fairly simple to freeze your credit report if you suspect fraudulent activity. The big three, Experian, Equifax and TransUnion, offer this complimentary service.
- If you believe you are a victim of internet crime, you can report it to the Internet Crime Complaint Center (IC3) division of the FBI.
- Two-step verification on accounts are a great idea whenever the option is offered.
- Use a Virtual Private Network (VPN), especially when you send investment information or work on a public computer.
- Watch for emails out of nowhere asking for sensitive information, and which usually have misspellings or come from unfamiliar addresses.
Security Standards at Your Financial Firm
Advisory firms are not immune from illegitimate attempts to access sensitive information. So while your advisor’s primary role is to help you build a strategic financial plan to help you pursue your goals, they must also take steps to protect your personal information within that process.
We have multiple safeguards in place with your security in mind. Those include:
- Two-factor authentication
- External provider single sign-on (SSO)
- Amazon (AWS) security protocols and best practices
- Physical security
- Periodic, random security testing
- Partnering with technology vendors up-to-date on security measures
- Encrypted and siloed tech partners
- And more.
These important measures ensure we’re doing what’s possible to protect against any potential attempts at fraudulent activity.
Seek Help From the Pros
Preventing fraud and recovering from its damage is a matter of finding professionals you can depend on. Your financial advisor can help you put together a plan to keep you safe and help you avoid risks that are unnecessary and expose you.